Prison officials focus on people and their well-being. We work to ensure that offenders change their behaviour and that they continue their lives in a more law-abiding manner after meeting with us. To do this, we have to be determined and demanding, but also have a good understanding of people and know how to communicate. To see opportunities where others do not or have given up. We can only be successful together with partners and the community. Together we can change thought patterns, provide new opportunities, and make punishments more effective. It is our duty to openly explain and present the importance and possibilities of our work, to give expert advice for better reintegration of offenders into the society, and to increase people's sense of security. Together, we will ensure that Estonia is safe and secure.
Rait Kuuse, head of the prison service
See full strategy: Prison Service Strategy 2027